Use Cases for WhatsApp Business API in the Logistics Sector

WhatsApp integration can be an extremely effective means of communication especially by using Chatbot and automated transactional WhatsApp messages.

Mastering WhatsApp Integration


Use a WhatsApp Chatbot for Logistics as an additional channel to acquire customers. Generate and qualify leads on a conversational platform that sees 3x the conversion of traditional channels.


By virtue of the sheer scale of the number of orders delivered, logistics companies see hundreds of thousands of support tickets.


Proactively sending customers notifications, alerts and reminders ensure they’re well-informed about their orders. This reduces their dependency on customer support teams.

Features of WhatsApp Integration in the Logistics Industry
Order Creation

When you get all orders on one single platform, the processing time is bound to reduce.

Seller Onboarding

Seller onboarding is an onboarding process dedicated to the onboarding of eCommerce platform sellers and merchants.

Order Tracking

Order tracking is a process of monitoring and tracking orders placed online and delivering real-time order status updates to customers.

Order Ship

A Shipping Order (SO) is a document issued by the carrier that confirms a shipment's booking on a vessel.

From anywhere to everywhere

Its easy and free!!! Go with Ease.... Start ShipEase !!!

Our operations span across several countries.
  • Bharat

    ₹ (INR)

  • United Kingdom

    £ (GBP)

  • Dubai


  • Saudi Arabia


  • United States

    $ (USD)

Trust building
Show ShipEase’s badge of trust throughout your website to boost credibility
Status alerts
Reassure your customers with real-time tracking alerts through WhatsApp and SMS
Tracking page
Build trust with your brand name, logo, offers and support details on your order-tracking page

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